Olivaya Operational Model

Admission follows a multi-step assessment process to determine suitability and to identify immediate care needs. The process includes:

• Initial inquiry and documentation review
• Clinical intake assessment by nursing staff
• Multidisciplinary plan proposal and family consultation

Final acceptance is based on the assessment outcome and the ability of Olivaya to provide the required level of care in the existing facility environment.

Care coordination emphasizes communication among nursing staff, allied health professionals and family representatives. Regular reviews document progress against the care plan and identify adjustments in therapies or support.

Coordination tools include written care plans, progress notes and a designated care coordinator who acts as the primary contact for families and external providers.

Olivaya maintains an itemized pricing structure separating accommodation, standard care services and optional therapy packages. Pricing information is provided prior to admission and any changes are communicated in advance.

Payment options, invoicing cycles and refund conditions are documented in admission paperwork to ensure clarity for residents and families.

For detailed rate sheets and package options, contact the Olivaya care coordinator at [email protected] or by phone.

Olivaya structures its residential and day programs around routine, therapeutic activities and clinical oversight. Typical schedules include physiotherapy sessions, low-impact group exercise, cognitive stimulation workshops and nutrition consultations. Care plans are developed after a clinical intake assessment and are reviewed periodically to adjust to changing needs. Staff roles include licensed nurses, allied health professionals and activities coordinators who document progress and communicate with family members as appropriate.

Programs at Olivaya combine elements of medical supervision and lifestyle support. Rehabilitation services focus on restoring function after illness or surgery through evidence-informed physiotherapy and occupational therapy. Wellness offerings address mobility, balance, nutritional needs and social engagement to support day-to-day independence within a residential sanatorium environment.

Interventions are individualized based on assessment results and may include mobility training, adaptive equipment recommendations and structured group activities. Progress is tracked objectively and plans are adjusted in coordination with the resident and their appointed representatives. Clinical records are maintained in accordance with local data protection requirements.

On admission, each resident receives a comprehensive assessment covering medical history, medication review, mobility, cognitive status and social needs. That assessment informs a documented care plan with defined goals, assigned staff responsibilities and review intervals. Clinical oversight ensures medications and therapies are administered per plan and that any changes in condition are escalated to the appropriate clinician.

• Comprehensive intake assessment by clinical staff
• Individualized care plan with scheduled reviews
• Coordination between nursing, allied health and activities teams

Care documentation is intended to support continuity and transparency. Family members or legal representatives are invited to participate in care planning meetings when appropriate. Olivaya maintains records of interventions and outcomes to inform ongoing care decisions and resource allocation.

Dietary planning at Olivaya considers medical conditions, cultural preferences and chewing or swallowing abilities. Menus are designed by nutrition staff to meet basic nutritional requirements while offering variety. Environmental adaptations such as handrails, non-slip flooring and accessible bathrooms are standard features to reduce fall risk and support independence.

Daily living support ranges from assistance with personal care to supervised social activities. Staff aim to preserve autonomy by encouraging participation in routine tasks where safe. Activity schedules provide cognitive engagement and opportunities for social interaction, contributing to residents’ psychosocial well-being.